I'm sorry to hear you are waiting so long. I have the same scenario as you, I married a Moroccan woman but I married in January 2018 and submitted on March 2018. I think that you should ask your sponsor to call CIC because you are waiting for more than 1 year. Maybe request the notes from the officer. I think you should try calling or emailing the embassy again because they are suppose to complete your application within a year. I'll provide the information about the embassy in Rabat that other people have used.You can't reach the canadian ambassy in Rabat by phone . But i sent them an e mail 2 months ago and they said that my application is in progress. they received my file since AUGUST and still no updates ( i SENT them all the documents they needed, police certificate, pictures, conversations,... ) . My cic account is not updated at all , and it doesn't show any informations , it is the same since i applied on March 2017
Street Address
Embassy of Canada in Morocco
66, Mehdi Ben Barka Avenue
Rabat-Souissi, Morocco
Postal Address
Embassy of Canada to Morocco
P.O. Box 2040 Rabat-Ryad
Morocco, 10 000
Telephone: (+212) (0)537 54 49 49
Fax: (+212) (0)537 54 48 53
Email: rabat@international.gc.ca
If I find more information that can help you, I will let you know. Good luck.