I called cic once, on 16th October and at the same time my husband sent to AVO an email. The lady who responded me was very surprised that I didn't hear anything from them but she said I had to contact them myself because we are still in the timeline. So I have contacted my MP and met her on 18th October. But in the mind time, we saw the third line on ECAS saying that they begin to process the file on 17th October. Nothing after that had changed. And each month I contacted my MP and my husband sent email to Accra but nothing changed. Even 2 weeks before me too I sent an email to Accra to ask if they lost the file but they responded with the same automatic message. I have written to immigration minister, even to Trudeau office. Nobody have answered. Since two weeks I have been trying to contact cic call center but the line is always busy and they say to call later. I try at 8:00 am and during the day, but I can't talk to anyone. It is always busy. So yes now I don't really know what to do now. But I think they put our file aside for purpose, the question is why. It is supposed to be a very simple case. We are young with any too long background. I don't really know what is happening. Anyway this is happened for a reason, I leave the rest to God...