Hey everyone,
I have listed one of my jobs as NOC 1243, however now I am worried that the duties described in employment record are not matching with the NOC 1243. Could you advise me on whether it looks appropriate?
My job description:
· Create and coordinate schedules for community Personal Support Workers;
· Greet customers and patients, receive and screen inbound calls, emails, and visitors to the office;
· Receive routine referrals/intake information from Funders and private patients;
· Enter all relevant patient and CSW information (both live and recorded) into the Patient Information Management System (CIMS);
· Communicate with patients about their environment and needs, in order to provide the best service;
· Receive incoming documents, review, evaluate, and distribute correspondence requiring priority attention to staff;
· Assess availability and appropriateness of CSWs for routine assignment referring to service agreements and contracts, policies and procedures and the collective agreement;
· Coordinate office activities; troubleshoot or escalate basic office administration issues
· Serve as communication focal point between other providers, internal staff, LHIN and any other external customers
· Advise Supervisor within the local branch of existing and anticipated staffing and inventory requirements
· Help deliver training for new office staff in procedures and current software
NOC 1243 duties description:
Thank you very much for everyone, who decides to look through this, I truly appreciate your help.
I have listed one of my jobs as NOC 1243, however now I am worried that the duties described in employment record are not matching with the NOC 1243. Could you advise me on whether it looks appropriate?
My job description:
· Create and coordinate schedules for community Personal Support Workers;
· Greet customers and patients, receive and screen inbound calls, emails, and visitors to the office;
· Receive routine referrals/intake information from Funders and private patients;
· Enter all relevant patient and CSW information (both live and recorded) into the Patient Information Management System (CIMS);
· Communicate with patients about their environment and needs, in order to provide the best service;
· Receive incoming documents, review, evaluate, and distribute correspondence requiring priority attention to staff;
· Assess availability and appropriateness of CSWs for routine assignment referring to service agreements and contracts, policies and procedures and the collective agreement;
· Coordinate office activities; troubleshoot or escalate basic office administration issues
· Serve as communication focal point between other providers, internal staff, LHIN and any other external customers
· Advise Supervisor within the local branch of existing and anticipated staffing and inventory requirements
· Help deliver training for new office staff in procedures and current software
NOC 1243 duties description:
- Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Interview patients in order to complete forms, documents and case histories
- Complete insurance and other claim forms
- Initiate and maintain confidential medical files and records
- Prepare draft agendas for meetings and take, transcribe and distribute minutes
- Prepare financial statements and billing
- Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
- Order supplies and maintain inventory
- Determine and establish office procedures and routines
- May supervise and train other staff in procedures and in use of current software.
Thank you very much for everyone, who decides to look through this, I truly appreciate your help.