work as telecom engineer for large wireless manufacture in Canada since 2006. Resident in Canada Ottawa but My work requires me to travel most of the time internationally. In my five years sine June 2009, I accumulated 450 days. Have T4 for all years, my own home, my own car, credit cards, CCTB, UCCB, Driving License G, ...received my renewal application on 17 Dec 2013, started processing 15 Jan 2014. Received questionnaire on 5th March' replied with all documents mentioned above and all two passport pages (two passports in 5 years because of full pages). Still showing In process. Submitted Urgent Request Email. Replied that my file is now at local CIC in Ottawa. Urgent request might not be valid when file at local CIC. Sent a letter to Local CIC in Ottawa explaining my situation and my monthly travel requirements. My next trip is 24 May and return one week before my expiry however my next trip is 01 July and so on. I cannot stop my travels and it is for official local Canadian business. just need to know how to trigger the local CIC office to urgently process my file. I have two weeks travel every month now. Any suggestions on how I can alert local CIC to my urgent case. thank you.