Regularly monitored and performed due diligence on W-8BEN forms/W-8BEN-E forms (Tax Withholding and Reporting) for validity & invalidity, ran macro downloads & tax pools downloads, and performed IFS (Institutional Fund Services).
Worked on return mail remediation; updated HSBC’s KYC system with the most current client information.
Assisted and provided KYC support to co-workers in Onboarding new clients account as per defined SLA (Service Level Agreements)
Generated data information to support audit reporting and responded to day to day inquiries regarding clients updated account.
Resolved maintenance tickets which is not limited to closing the client’s account, restricting/unrestricting the clients account, changing/updating clients information (for example, updating clients profile as an insider or freezing a client’s profile because he has passed away.)
Conducted daily reviews as per HSBC policies to monitor compliance with KYC standards and practices by reviewing clients information and forms for accuracy, completeness, and sustainability.
Worked collaboratively with a team to achieve results for the beneficiary owner, spousal, and power of attorney Account with an achievement of over 125% of quota.
Aided co-workers with training on new assigned projects.
Escalated Issues and ensured deficiencies were effectively communicated to my line manager.
Good day guy, Please see my job description in the description above. I'm in a state of limbo in the NOC code to use. Please can someone help me, I'm new to this and i'm trying to apply for express entry. I worked for a bank for 9 months, using an agency - Robertson and co. I have an employment letter from the agency. I currently work as an administrative assistant for 4 months-using an agency too - Making 13 months in total.