WES Document Pending issue

[haris_rasheed]

I have received the below message from WES, although i sent them all documents in one envelope, they received all but one. Actually my degree has both the marksheet and degree status on the same document, is this the issue that is why WES stating it as not recieved?

Waiting to receive 1 document(s)
Lahore College for Women University, Pakistan
1. Certificate of Examination (Secondary), Higher Secondary Certificate, 2005

• 
  Not Received

Lahore College for Women University, Pakistan
2. Final or Provisional Degree Certificate, Bachelor of Science (Honours), 2009

• 
  Accepted

3. Mark Sheets, Bachelor of Science (Honours), 2009

• 
  Accepted

Lahore College for Women University, Pakistan
4. Final or Provisional Degree Certificate, Master of Science, 2011

• 
  Accepted

5. Mark Sheets, Master of Science, 2011

• 
  Accepted