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URGENT! Fail to upload Certificate of Good Conduct

Hillarytan

Newbie
Nov 22, 2019
2
0
Hi! I am from Malaysia and currently applying for LIMA Exempt work permit.

On 14th Nov, I received a letter requesting me to provide Certificate of Good Conduct. But I could not upload the Certificate and I don't know why.

The website requires for Document Number and Expiry Date. But the Certificate I got from the Ministry of Foreign Affairs does not state about the Expiry Date. The Document Number I entered was said INVALID too as it contained symbols and numbers.

May I know has anyone face this issue before? Please advise.

Thank you!!!