Urgent help/advice needed! PR EE FSW from the United States We got the PPR request from Ottawa CPC and sent our passports from U.S. to Ottawa in early October. 10.28 our PR application got approved and we can see the counterfoil details in the application. 10.29 Return label tracker activated. On 10.31 the package just remained in the first UPS Ottawa station without moving for more than a day. Contacted UPS -> opened an investigation and they concluded the package was lost.... I am still trying to call UPS to see if they can re-open the investigation to find the package. The question is, in case we do need to get new passports, do we just send them to Ottawa CPC for another visa stamping and COPR? I am really worried new passports might need more background check,, which will be really frustrating ... Has anybody experienced this and how did IRCC/CPC Ottawa handle replaced passports ?? Thanks for any help !