Unusal Request from Buffalo office

[nonie30]

We received a letter dated September 21st from the Buffalo office with the following request

- Bank Statements (we had already provided to them)
- IELTS (we had already provided to them)
- reference/experience letters from past employers (They provided us the name of that employers- However, my husband has never worked for those companies. We did not mention any such experiences during our initial applications. This is so goofy. It seems as if someone elses request was by mistake sent to us. DOES IT HAPPEN).
We are not sure what to do. We plan sending them the Bank Statements and IELTS again and an explanation on why we cannot provide that experience letter.

The Name on the letter is the same, but the immigration file number is different. For example: If our immigration file number's last 3 digit was 400, the last 3 digit on the letter for additional docs was 396.

Any advise.

Thanks

( Time Line: 2nd AOR received on May 5th, In process since August 23rd)

 

[wxyz123]

this is mistake made by them. write them a letter of this mistake mentioning your file number and name. no need to send documents again which you have already submitted