Hey everyone!
I graduated with my Bachelors of Biology from Nipissing as an international student and I am currently in Canada on a post-graduation work permit. I got a job offer for a customer service representative position at a biotechnology company but I am unsure if the job qualifies as NOC B under "6221 - Technical sales specialists - wholesale trade" Can someone help me out with this? I am trying to gain skilled work experience to apply for PR.
Here is the job post describing the position:
Customer Service Representative: BIO BASIC INC. - Markham, ON
Job Summary
BIO BASIC INC. has been a leading manufacturer and provider for life science products and related services since 1995. Bio Basic strives to be a One-Stop-Shop providing the highest quality research products at the most competitive price.
JOB SUMMARY: We are looking for a talented customer service representative who will be focused on performing customer service/order fulfillment duties. The ideal candidate should be a highly-motivated and detail oriented individual with exceptional verbal and written communication skills. We are looking for someone who has a strong technical background in a life science related field who is passionate about providing industry leading service.
CAREER LEVEL: Entry level
Responsibilities and Duties
RESPONSIBILITIES INCLUDE:
QUALIFICATIONS:
Anyone please? I’m new to the forum and I can provide more information if necessary.
I graduated with my Bachelors of Biology from Nipissing as an international student and I am currently in Canada on a post-graduation work permit. I got a job offer for a customer service representative position at a biotechnology company but I am unsure if the job qualifies as NOC B under "6221 - Technical sales specialists - wholesale trade" Can someone help me out with this? I am trying to gain skilled work experience to apply for PR.
Here is the job post describing the position:
Customer Service Representative: BIO BASIC INC. - Markham, ON
Job Summary
BIO BASIC INC. has been a leading manufacturer and provider for life science products and related services since 1995. Bio Basic strives to be a One-Stop-Shop providing the highest quality research products at the most competitive price.
JOB SUMMARY: We are looking for a talented customer service representative who will be focused on performing customer service/order fulfillment duties. The ideal candidate should be a highly-motivated and detail oriented individual with exceptional verbal and written communication skills. We are looking for someone who has a strong technical background in a life science related field who is passionate about providing industry leading service.
CAREER LEVEL: Entry level
Responsibilities and Duties
RESPONSIBILITIES INCLUDE:
- Order Fulfillment
- Monitor and track the progress of all orders to reduce delays and ensure that projects are completed on schedule
- Report any delays/changes in projects to manager and customers
- Regularly reply to customer’s questions and inquiries using both the Internet and telephone communication
- Invoice completed projects
- Prepare shipments and ensure that all outgoing material conforms to QC requirements.
- Work with sales representatives to maintain and improve upon customer relationships
- Maintain an organized and neat work environment
- Developing product and service knowledge sufficient to successfully perform duties
- Communicating sales objectives and action plans to management via weekly updates, and monthly summary reports
QUALIFICATIONS:
- B.Sc. Required (Biochemistry, molecular biology, microbiology and immunology preferable), Master's preferred.
- Strong mastery of the English language (both written and verbal) is required
- Knowledge of Molecular Biology Kits, Biochemicals, and other Bio Basic services is an asset
- Must be responsible with high organization skills
- Independent and able to manage multiple timelines and objectives successfully
- Strong interpersonal and communication skills
- Proficient in Microsoft Office Word/Excel/PPT
Anyone please? I’m new to the forum and I can provide more information if necessary.
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