Unable to upload additional docs requested to MyCIC

[anje]

I have got a request letter to upload additional documents to MyCIC account, but when I log in to MyCIC I don't see any option to upload the document. No link is enabled. Has anyone faced this issue?

 

[bimale4bipeople]

I have got a request letter to upload additional documents to MyCIC account, but when I log in to MyCIC I don't see any option to upload the document. No link is enabled. Has anyone faced this issue?

you can use the webform: https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx and upload your document

 

[anje]

you can use the webform: https://secure.cic.gc.ca/enquiries-renseignements/canada-case-cas-eng.aspx and upload your document

Thanks for the reply. Would this add the document to MyCIC account? I just have a couple more days to upload the requested doc.

 

[bimale4bipeople]

Thanks for the reply. Would this add the document to MyCIC account? I just have a couple more days to upload the requested doc.

Yes because you will have to provide your application# and UCI# while raising the case specific enquiry(CSE) through this webform

 

[Medwizkid]

I have had the same issue they asked for additional information and there is no place to upload the documents. I sent by web form but a few days later I got another message warning me to upload the data ASAP. I called them and they told me it take time for the webform to reach the agent. Up to a month apparently. I hope this doesn’t cause big issues.