unable to login to the new portal

[lugec]

Hello everyone,

I’m in a confusing situation and hoping someone else has experienced this. I recently got an email from IRCC saying a decision is available in my account (for my visitor visa). But when I try to log in via the new portal https://ircc-services.canada.ca/ (CXP), I can’t get past “try again later” or error messages.

It’s been 48+ hours. I’ve tried different browsers, devices, clearing cache, and even different networks. Still no luck.

Does anyone know:

1. Is the IRCC portal currently working / accessible for others?


2. Any tricks or alternate login paths that have worked for you recently?


3. What should one do to view the decision if the portal remains down (contact IRCC, etc.)?



Any help or shared experience would be much appreciated. Thanks in advance!

 

[Ashok_Mistry]

Hello everyone,

I’m in a confusing situation and hoping someone else has experienced this. I recently got an email from IRCC saying a decision is available in my account (for my visitor visa). But when I try to log in via the new portal https://ircc-services.canada.ca/ (CXP), I can’t get past “try again later” or error messages.

It’s been 48+ hours. I’ve tried different browsers, devices, clearing cache, and even different networks. Still no luck.

Does anyone know:

1. Is the IRCC portal currently working / accessible for others?


2. Any tricks or alternate login paths that have worked for you recently?


3. What should one do to view the decision if the portal remains down (contact IRCC, etc.)?



Any help or shared experience would be much appreciated. Thanks in advance!

You can try this site https://ircc-tracker-suivi.apps.cic.gc.ca/en/login

 

[lugec]

You can try this site https://ircc-tracker-suivi.apps.cic.gc.ca/en/login

There is no mention of approval or rejection. It's showing like that. Could you please clarify what that means? https://prnt.sc/D85qdGYeGKF5

 

[Ashok_Mistry]

There is no mention of approval or rejection. It's showing like that. Could you please clarify what that means? https://prnt.sc/D85qdGYeGKF5

this site doesn't give much details just give you status of application, but you can simply call IRCC on +1 888 242 2100 and input your application number and it will tell u status

 

[Ashok_Mistry]

Hello everyone,

I’m in a confusing situation and hoping someone else has experienced this. I recently got an email from IRCC saying a decision is available in my account (for my visitor visa). But when I try to log in via the new portal https://ircc-services.canada.ca/ (CXP), I can’t get past “try again later” or error messages.

It’s been 48+ hours. I’ve tried different browsers, devices, clearing cache, and even different networks. Still no luck.

Does anyone know:

1. Is the IRCC portal currently working / accessible for others?


2. Any tricks or alternate login paths that have worked for you recently?


3. What should one do to view the decision if the portal remains down (contact IRCC, etc.)?



Any help or shared experience would be much appreciated. Thanks in advance!

Try this site https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html