Hi everyone,
My sister's online application for a Temporary Resident Visa (TRV) from outside Canada is stuck on Background Verification (BGV). We're considering whether we should withdraw the application and submit a new one, or just wait. Initially, we were given a processing time estimate of almost 3 months, and the actual processing time so far is 28 days. Here is the timeline of the application process:
COA: August 4, 2023
Biometrics: August 4, 2023 (Collection Letter), August 12, 2023 (Completed)
Medical Exam: Not needed
Interview: Not needed
Eligibility: January 03, 2024 (Completed on the Status Tracker - Reviewing on the Portal)
Background Verification: January 03, 2024 (In progress on both platforms)
Additional Documents: Asked for an IMM0149e Form (Details of Gov Employment) on January 24, 2024. Completed and uploaded on January 25, 2024.
After that, no more updates. Answers to webforms are "Your application is in progress. Can't provide processing times estimates". No success on phone calls. We asked for the GCMS notes (May 2024):
App Created: August 4, 2023
App updated: January 03, 2024
App Status: In progress
Eligibility: Passed
Security: In Progress
Criminality: Passed - Bio
Info Sharing: Complete
Final: (BLANK)
Counterfoil Req: Y
The last note from the Agent was requesting the IMM0149e and no comment as to what is taking them so long.
I feel like this application is lost; as if no agent is working on it and the responses are just automated. Should we consider withdrawing?
My sister's online application for a Temporary Resident Visa (TRV) from outside Canada is stuck on Background Verification (BGV). We're considering whether we should withdraw the application and submit a new one, or just wait. Initially, we were given a processing time estimate of almost 3 months, and the actual processing time so far is 28 days. Here is the timeline of the application process:
COA: August 4, 2023
Biometrics: August 4, 2023 (Collection Letter), August 12, 2023 (Completed)
Medical Exam: Not needed
Interview: Not needed
Eligibility: January 03, 2024 (Completed on the Status Tracker - Reviewing on the Portal)
Background Verification: January 03, 2024 (In progress on both platforms)
Additional Documents: Asked for an IMM0149e Form (Details of Gov Employment) on January 24, 2024. Completed and uploaded on January 25, 2024.
After that, no more updates. Answers to webforms are "Your application is in progress. Can't provide processing times estimates". No success on phone calls. We asked for the GCMS notes (May 2024):
App Created: August 4, 2023
App updated: January 03, 2024
App Status: In progress
Eligibility: Passed
Security: In Progress
Criminality: Passed - Bio
Info Sharing: Complete
Final: (BLANK)
Counterfoil Req: Y
The last note from the Agent was requesting the IMM0149e and no comment as to what is taking them so long.
I feel like this application is lost; as if no agent is working on it and the responses are just automated. Should we consider withdrawing?