Trouble with fee payment 4 spousal sponsorship.

[tpaulz]

Hi Guys,
So, I recently got married and now am trying to sponsor my wife. My application is complete. However, I am now facing an issue. I have forgotten the password and the answers to my security questions, for My Account.
Hence, I cannot get to My Account to pay my fees.
I wanna know, if I should create a new account( which means, i'll have to create a new e-mail ID) or should I call CIC call center and hope they will reset my account? :-[

 

[TANMEX]

Hi Guys,
So, I recently got married and now am trying to sponsor my wife. My application is complete. However, I am now facing an issue. I have forgotten the password and the answers to my security questions, for My Account.
Hence, I cannot get to My Account to pay my fees.
I wanna know, if I should create a new account( which means, i'll have to create a new e-mail ID) or should I call CIC call center and hope they will reset my account? :-[

you don't need an account or a password , just go to ww.cic.gc.ca and pay your fees and include the receipt with your application .

 

[tpaulz]

Yes, you do.