Why don't you directly call them? That would clear out the confusion.My timeline is:
Landing -Jan 7th,
Photo request- Feb 21st
Photos Received -Feb 26th
I raised a CSE last Friday to see if my photos had been received, and today I got a mail saying:
We can provide you with the following details about the status of your application to renew your permanent resident card (PR card):
However on my CIC account the documents status is still "We do not need additional documents" and the application is still in progress., is this normal? will this change once the card is mailed?
- your card has already been approved and,
- your card was sent for production "