Re: Bit worried
ism45 said:
I am also curious to know what is their e-mail address> I attempted to call the MPC office today and after 10 min waiting on the line an agent simply said to me that it is too soon to ask on the status of my application. And I might need to check back again on mid of September! Clearly it was just another way of saying don't call again!
Anyhow, I am a bit worried, because August applicants are already started receiving their AOR's
Shan30, ism45, the email address I used was OttPilot-Immigration@cic.gc.ca, but only because Ottawa is the office that we initially sent our application to.
I poked around on the CIC website to find how to email them, and the page I found was
http://www.cic.gc.ca/english/resources/publications/ref-sponsor/section-contact.asp#. It says there that the email should be "Matching-Centre@cic.gc.ca"... I'm not sure what the exact abbreviation would be for your processing centres, but to find mine, I did a quick google search.
The only issue with yours, ism45, is that they most likely will not respond unless you wait the 30 days. It's what they've told most of us so far... that they can't access the information or check on it until it's been 30 days or more, as that's considered over the maximum processing limit for the first step. I know it's nerve-grating, but it may be better to wait, because if you send them an email now, and then another after the 30 days (if they don't respond because the first one was too early), they will probably not be too happy that they are being sent duplicates.
Also, just to let everyone know, when I sent them an email I immediately received an automated reply. It notified me that they had received the email (which is nice, as it reassures you that you have the correct one), and it also listed the information they need to be able to check on your application. Make sure to include everything that you can from this (obviously I didn't have all this info as I wasn't even at stage 1 AOR when I contacted them, but it was fine):
Thank you for contacting Citizenship and Immigration Canada (CIC).
This email address is intended for case specific enquiries only. For general enquiries, please consult our Website<http://www.cic.gc.ca/english/index.asp>.
We have received your email sent to the Case Processing Pilot – Ottawa (“CPP-O”) and will respond to it shortly if:
· Your application is in process at CPP-O AND is outside the standard processing times
· You notify us of a change in your marital status, the birth of a child, the death of a family member, or the withdrawal of your application
· You notify us of a change in your contact information
· You send us information we have requested
If your request requires us to access your immigration or citizenship file, we would need the following information:
1. Surname (last name)– Exactly as it appears on the passport or identity document
2. Given name(s) (first name)– Exactly as it appears on the passport or identity document
3. Date of birth (YYYY-MM-DD)
4. Unique Client Identifier (UCI) number / Client ID number
5. Application number ( F#, EP#, E#, B#)
6. Type of application (Family Sponsorship, Canadian Experience Class, Provincial Nominee, Quebec Skilled Worker)
Please include your application number and the purpose of your email in the title.
If you are a person to who we are authorized to release information (written consent on the file), the above information must pertain to the applicant. You must also provide your full name, telephone number and address. If you are not the applicant or you are not authorized to receive information, you will not receive a further reply to your email.
If the above information was not included in your email, please email us again with the requested information. We will not respond to your request until we receive all of this information in one email.
Sending multiple emails concerning the same request will not accelerate the response delay.
For general enquiries about the different CIC programs, please refer to our Website<http://www.cic.gc.ca/english/index.asp>.
Also, thank you everyone for your congratulations, and congrats to those who have also recently received confirmation on AOR and SA! It's good to see things moving for some.
( but they changed it today so thankfully they are still working)
