+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
When did u submit the application. I submitted on Sep 13 and review started on Nov 14, then no news.
 
Aug 4 .stil reviewibg elibilty
You/your spouse can raise a query through the local MP's office as it will speed up. I think ur processing period has passed the normal time frame.