Super Visa Rejection stating "You have not complied with our request for information, per subsection 16(1) of the IRPA. To date"

[varma2816]

Hello Everyone,


I applied for a Super Visa for my parents on March 16, 2025, and they completed their biometrics on March 20, 2025. On April 16, we received the medical request, and their medical examination was scheduled for April 30 (i.e., tomorrow).


However, today, both applications were unexpectedly rejected with the following reason:

“You have not complied with our request for information, per subsection 16(1) of the IRPA. To date, you have failed to comply with our request for submission of the following documents:”

No documents were listed in the refusal letter,

Could anyone please advise on what steps we should take next?


Thank you in advance for your help.

 

[canuck78]

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