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Hi, my parents went out the border and reenter. This is the safest way to avoid the problem according to multiple calls with IRCC.
 
I’m confused about the situation regarding my parents’ eligibility for a 5-year stay in Canada. Back to the tike when they entered Canada, the critical date was July 4, 2022—if they entered after that date, they could stay for five years, provided there was no specific marking by the border officer. However, the IRCC website has now updated the critical date to June 22, 2023. According to this new rule, entering Canada before June 22, 2023, only qualifies them for a 2-year stay. If it is the new rule, they have been staying for more than two years. It will be a problem. I called IRCC and got two different interpretations for this situation. It is so confusing.
Hey Luw, did you get any answer..same situation..kindly clarify pls
 
What if they enter before June 22, 2023 but after July 4, 2022?
Did you get any solution to the situation, I am in same situation as you, my dad entered December 01, 2022. He lost passport and when we went to peel police they told me, he has overstayed as per CBSA officer, called IRCC and they confirmed same thing and as per them June 2023 rule applies for the 5 year stay. Did you get any answer further in your situation? as I applied for his Indian passport inside canada and got it today and will be sending it for stamping Visa with all relevant proof I gathered.
 
Did they ask any question when re-entering?

Going to the border is not a good idea. Try to extend via visitor record or return home for a while a supervisa remains a visitor visa and if there are concerns that a parent is trying to live in Canada and not just visit then parent could be easily denied reentry. Many parents are not returning home and trying to remain in Canada and as Canada tries to tighten immigration policy and reduce the amount of temporary residents we are seeing Canada become more strict when it comes to parents and grandparents visiting Canada.