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Submitted my IEC application yesterday and the processing has frozen. Help!

jackorysugar

Member
Jan 2, 2019
17
0
I received an email today requesting my police certificate by February the 16th. I uploaded proof (the email I received) that I have ordered the police certificate when I submitted my application yesterday.

It says under my additional documents section that they need additional documents to continue processing my application. I was under the impression you could in the meantime upload proof that you have purchased your police certificate and continue your application? I also haven't received my Biometrics request letter within 24 hours. I know people who have submitted their application before me who are already having their applications reviewed.

I'm from the UK and have no criminal convictions.

It looks like they won't be checking my eligibility or taking the fees from my credit card until the additional documents are uploaded - but they won't arrive for another two weeks.

Can anyone offer some advice?