Hi All,
Please do not send any package via Fedex as its not trust worthy. They have there third party(Delhivery) to deliver items in India, this service is a total shit.
Package was shipped on wednesday and delivery scheduled on Saturday (3 business days). But there was no update when I called Fedex on Sunday. Had to cancel my air ticket just because of this delay. As the tracking showed package was in Bangalore and I expected the delivery on monday. No updates and no delivery happened. Had to call Fedex multiple times and asked for the third party (Delhivery) hub details, so I can collect the package myself. Yet no details were provided. On next day, that's wedenesday I got update after calling Fedex multiple times tat the package was out for delivery. After I waited the whole day until 4 pm, I had to call Fedex again for update were they just said the update was customer phone didnt reach and delivery returned back. It was insane. I had to rush to a local Delhivery center and as that person finally helped I was able to find the hub and rushed again to get my package myself. Atlast, I was saved from not cancelling the second flight I booked for that night.
These guys are real waste and they have updated in their site tat second delivery attempt done and delivery successful. After u read this pls advise all ur friends not to ever chose Fedex or Delhivery for shipping. Dont regret after, as I did.
They(Fedex and Delhivery) are least bothered abt the following:
Please do not send any package via Fedex as its not trust worthy. They have there third party(Delhivery) to deliver items in India, this service is a total shit.
Package was shipped on wednesday and delivery scheduled on Saturday (3 business days). But there was no update when I called Fedex on Sunday. Had to cancel my air ticket just because of this delay. As the tracking showed package was in Bangalore and I expected the delivery on monday. No updates and no delivery happened. Had to call Fedex multiple times and asked for the third party (Delhivery) hub details, so I can collect the package myself. Yet no details were provided. On next day, that's wedenesday I got update after calling Fedex multiple times tat the package was out for delivery. After I waited the whole day until 4 pm, I had to call Fedex again for update were they just said the update was customer phone didnt reach and delivery returned back. It was insane. I had to rush to a local Delhivery center and as that person finally helped I was able to find the hub and rushed again to get my package myself. Atlast, I was saved from not cancelling the second flight I booked for that night.
These guys are real waste and they have updated in their site tat second delivery attempt done and delivery successful. After u read this pls advise all ur friends not to ever chose Fedex or Delhivery for shipping. Dont regret after, as I did.
They(Fedex and Delhivery) are least bothered abt the following:
- No Delivery on time
- No proper tracking
- No customer care support(Delhivery) - even though number is available - it never connects
- delayed delivery happened after 3 days - but delivery person didnt bother to find the address or call and simply updated customer phone didnt reach and returned back.I was actually waiting for the package from morning.
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