Hi, all, I am in Houston, TX. I finished online Temporary Resident Visa application on April-18, 2014 and received letter from CIC requesting my passport 12 days after. According to their website information, I sent passport to Consulate General of Canada at LA. They sent back my passport with a letter saying the LA CGC: "... no longer accept passports for online applications by mail... instead...send your passport to VAC. The VAC in turn will send passports to us for visa printing and return... " I was trying to do this following the instructions on their website, and this is where the nightmare starts. The URL provided by LA CGC's return letter is broken . And their phone number is WRONG either! And, sadly, no email reply either... ??? Their website wording is SOOOO confusing and generates many questions: 1. Do I need to pay more fees? if so, what fees? Do I need to pay VAC service fee and visa photo fees? 2. Do I need to fill out more forms? what forms? 3. Which courier do they prefer? FedEX or USPS? I am running out of time for applying their Visa, I can only try once more. If they return passport back and asking for more again, I am screwed up. Can any one kindly provide me some information about the questions above? I've see the following answer somewhere, is this the right answer? Anyone has recently gone through this? thanks! """" In order to submit your passport for an application submitted online, you must first receive a letter through “MyCIC account” requesting you to submit your passport. Once you receive this request please submit the following documents: - VAC Consent Form - Original valid passport - Original letter received through your “MyCIC account” that instructs you to submit your passport. - Prepaid return airway bill from your company of preference in order to send you your documents once your application is finalized. If you decide to pick up your documents directly at the VAC, as a mandatory requirement when picking up your completed application you must present a valid government issued photo ID along with 1 photocopy of it; in which case you can decide NOT to submit this prepaid return airway bill. Note that we are unable to give out your documents to any unauthorized third party. %% which courier shall I use? I am planning to go with FedEX - VAC Fee for Online passport submissions, payment in the amount of 34.10 USD. The VAC fee can be paid by bank draft, cashier's cheque, certified cheque, or money order directed to CSC Consular Services Inc. Please submit a photocopy of this payment submitting your passport. The original cheque(s) must be sent to the following lockbox with your name written on the back with a pencil: %% Any other Fees apply? CSC Consular Services Inc P.O. Box 410039 Salt Lake City, Utah 84141-0039 NOTE: Please complete ALL fields when sending your money order to avoid delays in your application process. (Pay in the order of, purchaser's signature,etc.) The other documentation needs to be sent or delivered in person to our office: Visa Application Centre 2100 E. Grand Avenue El Segundo, CA, 90245 U.S.A. The Visa Application Centre is open Monday to Friday from 9:00 AM to 5:00 PM """"