Hey there,
Quick question about the RPRF as stated in the subject.
I have received the email about needing to pay the $490, which I had done earlier today. There's the option to attach the receipt to the CPCO Cost Recovery email address, and that's what I did.
I got the confirmation email minutes after, then about an hour later I received another one from them stating (dear sir/madam) that they were missing some information. File number, client ID, and a copy of the proof of payment.
So, I replied to that email with the info + mentioned that I had attached the proof of payment in the previous email. Then received the auto reply saying they got it just like before.
Not sure if I am over thinking this, but I am not sure if I either should have:
A) Done the above, or
B) Resent the receipt + info in a new email.
Any clarity on this would be very greatful.
Cheers
Quick question about the RPRF as stated in the subject.
I have received the email about needing to pay the $490, which I had done earlier today. There's the option to attach the receipt to the CPCO Cost Recovery email address, and that's what I did.
I got the confirmation email minutes after, then about an hour later I received another one from them stating (dear sir/madam) that they were missing some information. File number, client ID, and a copy of the proof of payment.
So, I replied to that email with the info + mentioned that I had attached the proof of payment in the previous email. Then received the auto reply saying they got it just like before.
Not sure if I am over thinking this, but I am not sure if I either should have:
A) Done the above, or
B) Resent the receipt + info in a new email.
Any clarity on this would be very greatful.
Cheers