Reqest for missing/additional information questions

[AlieW]

I have what is most likely a very silly question.

When the VOs send a letter requesting missing documents (such as police clearance, medical results, birth certificates, statutory declaration of common-law relationship, travel history since the age of 18...) will they request all the missing information in the same letter or will they send one letter for a few things, and then as they continue processing, send a second letter for other things.

The reason I asked is because our VO sent us a letter requested we get the police check sent a second time as the first one never arrived, they emailed us a few days ago to let us know the second one arrived. Can I now be confident that the rest of the documentation in the application is complete or are they likely to send us another letter for something else?

 

[Baloo]

I have what is most likely a very silly question.

When the VOs send a letter requesting missing documents (such as police clearance, medical results, birth certificates, statutory declaration of common-law relationship, travel history since the age of 18...) will they request all the missing information in the same letter or will they send one letter for a few things, and then as they continue processing, send a second letter for other things.

The reason I asked is because our VO sent us a letter requested we get the police check sent a second time as the first one never arrived, they emailed us a few days ago to let us know the second one arrived. Can I now be confident that the rest of the documentation in the application is complete or are they likely to send us another letter for something else?

A VO can ask for information whenever thy want, so replying to a letter (that requests two items) with both of the missing items does not mean there will not be another request.
It may not be sensible for a VO to do this, but they have to be able to ask for what they want, whenever they want it.
But no doubt, most VO's would request all the missing items in one letter.