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You can email CIC and request reconsideration if you feel there is a good reason (e.g. you were refused because you missed the medical email and failed to do the medical). It's up to CIC whether they re-open your application. Usually they do not.
 
scylla said:
You can email CIC and request reconsideration if you feel there is a good reason (e.g. you were refused because you missed the medical email and failed to do the medical). It's up to CIC whether they re-open your application. Usually they do not.
what if it is refused due to a mistake at their end?
email at what address?
 
Asad19898 said:
what if it is refused due to a mistake at their end?
email at what address?

Depends - what was the mistake at their end?

It would be the email address of the visa office processing your application. You'll have to look that up.
 
scylla said:
Depends - what was the mistake at their end?

It would be the email address of the visa office processing your application. You'll have to look that up.
I was asked to upload documents which I did.
Visa was refused on the basis of failure to submit documents in our office in given time period.
Do you have or know about any experience in which a closed case was re opened?
 
Asad19898 said:
I was asked to upload documents which I did.
Visa was refused on the basis of failure to submit documents in our office in given time period.
Do you have or know about any experience in which a closed case was re opened?

I don't have any personal experience. You can certainly try searching this forum for reopened cases.
 
Asad19898 said:
I was asked to upload documents which I did.
Visa was refused on the basis of failure to submit documents in our office in given time period.
Do you have or know about any experience in which a closed case was re opened?

Sorry to hear that. The same thing happened with "Wahab7", he uploaded all documents but CIC didnt get it. May be you didnt receive any acknowledgement Email.
You have to apply again as a fresh application.