Refugee - MP refusing to help without valid passport

[seaboard33]

My MP is a Liberal cabinet minister and this is a safe seat. I figured that they would be busy with the election so I did not mind waiting (I asked for help back in July). I have recorded the conversation this time because they were promising me a call back for several times and didn't get back to me.



I was told it's for the privacy reason. I have filled out IMM 5475 as asked but that was not enough because "in Canada, we have a different kind of law".



I figured pursuing this route is pretty useless. I may try and ask for help with a local NDP MP later.



I ended up getting this in writing. And once again, I was reminded that "We cannot take any action until you do so". Perfect.

send your story to GoPublic@cbc.ca

 

[rajkamalmohanram]

Okay I will lawyer up. Following up with MP's office won't do anything in this case then. I was asked for IMM 5475, their own form for immigration cases, and a copy of valid passport. Without these three documents, they do not help anyone, no exceptions I was told.

Nope,. You don't need a valid passport to get assistance from MP. You need some form of ID (like a driver's license / Health card etc). Not sure why your MP's office said they need a passport.

 

[bluesami]

My MP's office just got back to me after I asked for help in July.

I was just told for an hour, if I do not send a copy of the valid passport, they will not and they cannot help me to check status of the citizenship application or urgent processing request.

I explained that I cannot renew my passport from the country of origin and IRCC is fully aware of this.

Then I was told, in Canada, "we follow procedures" and without a valid passport they cannot help.

I asked that in writing and was refused.

What are the alternatives?

Talk to another employee in the office, I think the one who are you talking with is on her period or something.