Received PPR for only my dad but he’s the secondary applicant and no attachment or instructions included in the email.

[kelzjulius]

We got an email requesting my dad ( he’s the secondary applicant) to send his passport and I just checked the status online and it only updated today that medical has been passed.

So what’s next? Wondering why my mom (primary applicant) didn’t get the same request. And the email doesn’t include any details on how to send the passport.

Anyone experience same thing?

 

[canuck78]

We got an email requesting my dad ( he’s the secondary applicant) to send his passport and I just checked the status online and it only updated today that medical has been passed.

So what’s next? Wondering why my mom (primary applicant) didn’t get the same request. And the email doesn’t include any details on how to send the passport.

Anyone experience same thing?

Are they in the same location? Same as application information?

 

[kelzjulius]

Yes they are

 

[canuck78]

Yes they are

Give it a week. If your mother still has not received passport request then contact IRCC.

 

[armoured]

We got an email requesting my dad ( he’s the secondary applicant) to send his passport and I just checked the status online and it only updated today that medical has been passed.

So what’s next? Wondering why my mom (primary applicant) didn’t get the same request. And the email doesn’t include any details on how to send the passport.

Anyone experience same thing?

Check the text of the letter, does it say applicant and dependents should send passports?

My guess is they just got the principal and dependents mixed up.

 

[kelzjulius]

This is the exact email.

Quote this number when corresponding with our office.

Madam/Sir,

This notice concerns your application for permanent residency in the family class Parents and grandparents. In order to finalize your application, we require the following:

• For “Name of secondary applicant”
  • Provide a valid passport. It must be valid for 6+ months minimum.

The deadline to produce the required passport is 2024/11/17.

NOTICE CONCERNING CONFIDENTIALITY

This E-mail is sent from the Department of Citizenship and Immigration Canada. As this message contains confidential information, if you are not the intended recipient, please delete the E-mail and notify the sender.

 

[armoured]

This is the exact email.

Okay, that clarifies then somewhat. Is there any further information like a reply-to address? What email address did this come from?

When you submitted application for your father, you provided passport information: is that passport still valid/validity left of less than six months?

What I think might be happening here is that they are literally asking for his passport information (not the physical passport) because the old one has expired or similar. If so, sending the info (plus a scan of bio-page recommended) by return email may be all they are asking for.

Kind of a guess.

 

[canuck78]

Okay, that clarifies then somewhat. Is there any further information like a reply-to address? What email address did this come from?

When you submitted application for your father, you provided passport information: is that passport still valid/validity left of less than six months?

What I think might be happening here is that they are literally asking for his passport information (not the physical passport) because the old one has expired or similar. If so, sending the info (plus a scan of bio-page recommended) by return email may be all they are asking for.

Kind of a guess.

Agree this appears to be asking for updated passport information. Application has not been finalized.