+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
In my case in IRCC portal they provided space to my profile and they have indicated in additional document request letter that to upload in the space provided only.
I did out LOE there and submitted it along with other documents. I did submit webform on Sep1st but never got a confirmation, so just wondering if I made a mistake in submission.
 
Hi.....

Today (13 Oct, 2021) I received the RCMP request letter. It state that please submit document within 30 days. I did my RCMP fingerprints today only. But I am not sure if I could get the document before the deadline. Can someone who has gone through this process or still in process - help me or guide me, how to proceed? I would really appreciate it.

I also did submit the RCMP upfront back in Nov 2020, but I guess they might need the recent one. I am so worried what should I do?

My AOR is Nov 4, 2020 and I live in Vancouver, British Columbia.

Thank you in advance.
 
how to call them?

The number they gave us isn't working anymore (613) 998-6362. Instead, they say just email us

but they are also crying on we have received a high volume of requests and never respond back since last 3 weeks.

what are other alternatives to contact them?