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waqaszahid30

Newbie
Nov 2, 2019
1
0
Hello Everyone,

I have been looking online for quite sometime now but I haven't yet found any real answers to a confusion of mine.

In 2015 I got the help of an immigration agent to assist me with the Canadian express entry but later on gave up on the whole thing as my points weren't good enough, he also assisted me with getting my ECA from WES, the certificate was issues in April of 2015.

I have the pdf copy of the certificate with me that has my ECA# on it, the certificate will expire in April of 2020, that is just next year, the WES website says that in order to renew my ECA I must login to my account to order a duplicate, I have no contact with the agent therefore I have no information on my account and hence no means to renew my ECA. I again wish to file a new case using the same ECA certificate report but I do not know how will I be able to renew it after April, I have been looking through the WES Canada website but cannot find a contact email address, can anyone help me with this? or offer some advice as to what I should do in this case?

Thanks for the help.