This refers to the following:
1. Flight Itinerary - No need to buy tickets for now. You can grab from Expedia (or other similar sites) or screenshot the planned from/to dates of travel from the airline of your choice.
2. Travel Itinerary - This is a list of planned activities to do or places your mom plans to visit in Canada.
Example:
Day 1 Arrive in Canada
Day 2 -4 Sleep/Overcome Jetlag
Day 5-10 Visit Niagara Falls
Day 11 Visit Downtown Toronto
3. Medical Appointment (if she's going for treatment)
FYI : If she is applying Online, hover the mouse on the question mark (?) icon to browse the documents required per category.
Confirmation of online transmission Jan30
Submission confirmation Jan30
Biometrics collection letter Jan31
Correspondence Letter Feb7
Orignal passport request Feb 7
She sent her passport on Feb 11
Passport with visa was courier to Makati, Philippines Feb13
Her visa got approved in Feb7 (4working days after)