Hi all. Wondering if anyone has any experience or helpful insight on this. A family member who is a Canadian PR works outside of Canada for a portion of the year and was out of the country when the whole virus situation started. Unfortunately, things were made worse because he lost his wallet with his PR card. He's been trying to get back to Canada for over a month now but the embassy, consulate and VACs are all closed. He contacted the consulate by email, they told him to contact IRCC through web form, who in turn just told him to apply at the VAC, even though he said it's closed. Any advice?