+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

PR Portal - Photo Rejected Thrice | Please Help

Nishmaha

Star Member
May 22, 2020
94
12
Hi,

My wife photo has been rejected thrice in the PR card portal,
we even took photo second time and uploaded it,
But they keep rejecting with the following description,

Requires revision:
  • - The photographs are poor quality (out of focus, shadows, facial features not clearly defined, or poor lighting)

Any suggestions, what to do?
Please help.

No issues with my photo though
 

Maverick28

VIP Member
Feb 5, 2017
3,123
822
Canada
Hi,

My wife photo has been rejected thrice in the PR card portal,
we even took photo second time and uploaded it,
But they keep rejecting with the following description,

Requires revision:
  • - The photographs are poor quality (out of focus, shadows, facial features not clearly defined, or poor lighting)

Any suggestions, what to do?
Please help.

No issues with my photo though
Where did you go to get the photographs?
 

Nishmaha

Star Member
May 22, 2020
94
12
staples
we uploaded a photo image of the physical photos with name DOB and shop name.
also, we uploaded a digital photo as well.
both got rejected.