Hi all, long thread but need your support in figuring out a way forward.
So in 2014, I and my family relocated to Canada from the UK and stayed for a year before deciding to relocate back to the UK due to some personal reasons. Since then I have been back to Canada for visits to see family members but not stayed more than 1-2mths at any one time. The last time I visited was in December 2022 and returned to the uk January of this year, during which while I was at the airport, I was asked to apply for an Eta, I had no idea why I was asked for one when I hold a British passport as well as a Canadian PR, albeit not having stayed long enough to fulfil my PR obligations. I did apply for it and got it so was allowed to board the flight. During this visit, I applied to renew my PR card for me and my kids as my intention is to relocate back to Canada permanently and my application has been showing as submitted but I am unable to view it, also I never received an application number or confirmation sent to me and do not know how to pursue it. The application was made o the 1st of January so going on 7months now. Surely I should have heard something by now. I have no way of pursuing it as have no reference number and have had to return to the UK since then. Has anyone had similar situation? Any suggestion how to proceed? Also, the address used for my application is no longer valid as my brother has since moved house so have address issues to contend with. I just feel like its all a mess but really need help in how to progress with this. All I have that I applied to renew our PR card at this point is the receipts of proof of payment and nothing more. Thanks for your anticipated help.
So in 2014, I and my family relocated to Canada from the UK and stayed for a year before deciding to relocate back to the UK due to some personal reasons. Since then I have been back to Canada for visits to see family members but not stayed more than 1-2mths at any one time. The last time I visited was in December 2022 and returned to the uk January of this year, during which while I was at the airport, I was asked to apply for an Eta, I had no idea why I was asked for one when I hold a British passport as well as a Canadian PR, albeit not having stayed long enough to fulfil my PR obligations. I did apply for it and got it so was allowed to board the flight. During this visit, I applied to renew my PR card for me and my kids as my intention is to relocate back to Canada permanently and my application has been showing as submitted but I am unable to view it, also I never received an application number or confirmation sent to me and do not know how to pursue it. The application was made o the 1st of January so going on 7months now. Surely I should have heard something by now. I have no way of pursuing it as have no reference number and have had to return to the UK since then. Has anyone had similar situation? Any suggestion how to proceed? Also, the address used for my application is no longer valid as my brother has since moved house so have address issues to contend with. I just feel like its all a mess but really need help in how to progress with this. All I have that I applied to renew our PR card at this point is the receipts of proof of payment and nothing more. Thanks for your anticipated help.