PR card photo rejected after softlanding

[Canadream2017]

Dears,

I'm currently in US. I did my soft landing back in December, a couple of months ago then returned to US to finalize my job commitment.

I received an email that my photo was rejected and I must mail in a new set of photos within 180 days to Case Processing Centre: in Sydney, Nova Scotia. Keep in mind.. this is the same photo I submitted for my PR visa & CoPR!! So I don't really understand why it was rejeceted. My PR card is planned to be delivered to a close friend's house it Canada.

- Is it acceptable by IRCC to mail the new personal photo directly from US to the case office in Canada?

or would an international parcel delivery to Case Office raise a concern with IRCC that I am currently outland???

please help

 

[aninanda]

hey @Canadream2017 , I am in the same situation.

I am also based out of US and just receive a notification to send another set of photos.

How did you end up resolving this issue?

Thanks

 

[moliKT]

@Canadream2017 @aninanda did you guys sent the photo from USA with stamping on photo back with recent date? If so could you please share your experience