I had received a request to resubmit my photos to the case processing center in Sydney Nova Scotia on 05th Nov 2019 to be sent to the below address :-
Case Processing Center - Permanent Resident Card PO Box 4500
Sydney, Nova Scotia B1P 6L1
I sent the requirements via DHL on 09th Nov to the courier address below as i am currently out of Canada:-
49 Dorchester Street
Sydney, NS
B1P 5Z2
And it was received and signed for on the 13th Nov 2019.
However i still didn't receive the card and it's been almost 2 months.
So i filled out things online web form on the IRCC website, however they replied back saying that the concerned office did not receive the photographs which is cintradictory as i have the proof of receipt.
Please guide me on what to do and if i should send it to the POBOX mentioned in the letter as i am currently out of Canada.
Case Processing Center - Permanent Resident Card PO Box 4500
Sydney, Nova Scotia B1P 6L1
I sent the requirements via DHL on 09th Nov to the courier address below as i am currently out of Canada:-
49 Dorchester Street
Sydney, NS
B1P 5Z2
And it was received and signed for on the 13th Nov 2019.
However i still didn't receive the card and it's been almost 2 months.
So i filled out things online web form on the IRCC website, however they replied back saying that the concerned office did not receive the photographs which is cintradictory as i have the proof of receipt.
Please guide me on what to do and if i should send it to the POBOX mentioned in the letter as i am currently out of Canada.