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PR card got lost in the mail

lhyyym

Hero Member
Aug 26, 2014
590
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Hi All,

My wife and I did landing together in this July and I already got my PR card by mail at the end of September. However, my wife still has not gotten her card by mail till now. Just called CIC, they said they had already sent her card by mail on Sepember 21st and let her apply for a new card if she still couldn't get her card on November 2nd.

Do you know what the processing time is to issue a new PR card from CIC? Further, why do we have to wait till November 2nd to mail my wife's application?