Hi everyone,
My mom PR application started on april 2017, and two months ago they requested police clearance certificate for UAE-Dubai where we used to live before coming to Canada, the problem is that UAE police refused to provide her with the certificate and two weeks ago I send to Canada immigration mail with all emails I sent to dubai police and no one gave me a clear reason for the rejection and my friend in dubai went to their office and they refused to declare any reason. what can I do in this way? Immigration and refugee office in Canada didn't respond yet and when I checked her application online still says that a document has been requested and not provided yet.
Can you advice me what can I do? my mom is a convention refugee.
Regards,
My mom PR application started on april 2017, and two months ago they requested police clearance certificate for UAE-Dubai where we used to live before coming to Canada, the problem is that UAE police refused to provide her with the certificate and two weeks ago I send to Canada immigration mail with all emails I sent to dubai police and no one gave me a clear reason for the rejection and my friend in dubai went to their office and they refused to declare any reason. what can I do in this way? Immigration and refugee office in Canada didn't respond yet and when I checked her application online still says that a document has been requested and not provided yet.
Can you advice me what can I do? my mom is a convention refugee.
Regards,