So just called them again and asked about update on criminality , eligibility and security and a very nice representative (Terry) answered .
He said that criminality is still going on and he didn't answer anything about eligibility or security being passed but said that my file is under review , once that is done i will get decision made and passport request , but he also said that i still have 6 months to reach 18 month mark that is april 2020 and i should hear something by then , im just thankful to god that my file is moving forward after being stuck in criminality for almost 4 months . does anybody have any knowledge about this situation ? I always thought your file goes under review after you've cleared eligibility and criminality , either way im not complaining just curious about what's going on.
