PAYMENT ISSUE with CIO

[kayal]

I had sent my complete Appln on FSW category in May 2010 with proper DD for 1250 CAD.

However, in Aug 2010 my bank said they received my DD with a covering letter from CIO's bank mentioning only 550 CAD and a receipt kind of document mentioning 1250 CAD. Because of the amount mismatch in the letter and original DD, my bank was awaiting confirmation from CIO's bank in Canada. While this was going for 2 months with no reply to my emails from CIO, they send me an email in Nov 2010 stating that if the payment is not received within 30 days of this letter my file will be closed.

Then I tell my bank that there is amount matching in atleast one place, so please make a transfer. Meanwhile I take an other DD and couriered to CIO - whichever reaches fine, I was ok.

But after a wire transfer from my bank to theirs, CIO kept saying they never ask or accept any wire transfer. Then I took all the copy of letter from CIO's bank instructing my bank to make a wire transfer (though there was amount mismatch) and the proof of transfer and sent them a scanned copy over email.

The very next day in Dec 2010, they came back saying PAYMENT RECEIVED. A day after that, they said my appln is approved and I need to send the documents to my visa office within 120 days. I had to recall my courier with new DD.

Just wanted to share this, so that you can learn to handle the similar payment issue. Keep in touch with your bank and request necessary docs - they usually say, it is for their records, confidential etc.,....but insist....

 

[PMM]

Hi

I had sent my complete Appln on FSW category in May 2010 with proper DD for 1250 CAD.

However, in Aug 2010 my bank said they received my DD with a covering letter from CIO's bank mentioning only 550 CAD and a receipt kind of document mentioning 1250 CAD. Because of the amount mismatch in the letter and original DD, my bank was awaiting confirmation from CIO's bank in Canada. While this was going for 2 months with no reply to my emails from CIO, they send me an email in Nov 2010 stating that if the payment is not received within 30 days of this letter my file will be closed.

Then I tell my bank that there is amount matching in atleast one place, so please make a transfer. Meanwhile I take an other DD and couriered to CIO - whichever reaches fine, I was ok.

But after a wire transfer from my bank to theirs, CIO kept saying they never ask or accept any wire transfer. Then I took all the copy of letter from CIO's bank instructing my bank to make a wire transfer (though there was amount mismatch) and the proof of transfer and sent them a scanned copy over email.

The very next day in Dec 2010, they came back saying PAYMENT RECEIVED. A day after that, they said my appln is approved and I need to send the documents to my visa office within 120 days. I had to recall my courier with new DD.

Just wanted to share this, so that you can learn to handle the similar payment issue. Keep in touch with your bank and request necessary docs - they usually say, it is for their records, confidential etc.,....but insist....

Although you should remember if you had sent the correct amount of $550.00 then none of this would have happened,

 

[kayal]

The right payment is only 1250 CAD for self, husband and a minor child.

It was the mistake from CIO's bank - sending my DD for clearance to my bank with a covering letter mentioning wrong amount of 550 CAD