Hey everyone. How have you sent your passports to Ottawa?
Via FedEx/UPS or via vfs global office at your home country?
I've sent the passport from US to CPC Ottawa via FedEx including a return FedEx envelope/labels.
( Created the labels by creating an online FedEx personal-account, created a label from US to Canada, and another label return from Canada to US, it also allows to print customs declaration and consignment invoice, all these copies of labels and customs and invoice were put into the mail envelope along with another empty FedEx envelope, I did not apply the labels to the return envelope, I asked the FedEx store staff to attach a pocket on the return envelope where CPC staff can put the return labels before they mail back the passport).
Search this forum, you might find other ways people have sent the passport.