+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I think as jes_ON said, it's better to write an email to VO in Warsaw, and another email to VFS global in Warsaw.
 
Hello, alexfaraon. I face the same problem now as you when you started this topic
My VO located in Moscow, though, but still I think experience would be the same.
How quick was passport processing at the VO?
And how did you manage to get passport back?
What courier service have you used?