+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Hello, I am sponsoring my mom and we got her letter for medical request via email. If u had provided an e-mail address to them then all their correspondence will be through email. When did u submit ur sponsorship application? Mine was in feb 2008, and just last week she received the request for passport submission. Goodluck to u!