Parent and Grandparent Sponsorship PGP2019

[rehank]

can anyone help me with this. My parents got PR card but the portal still shows application is in progress. Any idea why ?
They also didnt receive eCOPR they only received a letter saying you are now permanent residen like virtual landing and requested to submit that letter with photos for PR card, that was completed and PR card was received but the online account still shows application in progress. Not sure why ? Any expert advise please ? Do I need to do anything ? Or call IRCC ? Do I need eCOPR for any reason ?

Thanks,

 

[boateng]

@rehank did you have to do anything for the virtual landing of your parents, My mom is here with me and they mentioned she will be landed virtually but nothing is communicated to us