Hi!
I am trying to help some people apply for an open work permit extension. Unfortunately, some of the questions on the form do not apply. They do not have passports (they're from Cuba), so they can't fill out that information on the form. This means that they cannot validate the form, so it will probably not go well when they send it for processing. Also, the IRCC computer system is glitching so they have to apply on paper - despite the fact that the IRCC keeps insisting that they apply online. What do I do?
I am trying to help some people apply for an open work permit extension. Unfortunately, some of the questions on the form do not apply. They do not have passports (they're from Cuba), so they can't fill out that information on the form. This means that they cannot validate the form, so it will probably not go well when they send it for processing. Also, the IRCC computer system is glitching so they have to apply on paper - despite the fact that the IRCC keeps insisting that they apply online. What do I do?