Old application not canceled

[hamgha]

Hello, I helped my parents setup the visitor application on the old portal back in May 2021. Nothing happened the entire time. In February I created the app on the new portal. According to the ircc site, it said it will automatically cancel the old application but it hasn't yet and no movement in the new one either. Any suggestions?

 

[canadian321]

Hello, I helped my parents setup the visitor application on the old portal back in May 2021. Nothing happened the entire time. In February I created the app on the new portal. According to the ircc site, it said it will automatically cancel the old application but it hasn't yet and no movement in the new one either. Any suggestions?

automatic cancellation happens when they start processing new application…u can also send webform to withdraw old application but fee refund not guaranteed

 

[hamgha]

automatic cancellation happens when they start processing new application…u can also send webform to withdraw old application but fee refund not guaranteed

I don't care about fee refund at this stage just that they actually do something! Anything! Webform only redirects me to the visa office in Abu Dhabi and they've been useless. Any other web forms?