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soniheet

Newbie
Nov 28, 2022
2
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Hi, I am applying for express entry. I am working as a "Workforce Real Time Analyst". My main duty is monitoring live call center agents, making schedules, creating reports, etc. Can anyone tell me what could be my NOC code?

Thank you
 
Hi, I am applying for express entry. I am working as a "Workforce Real Time Analyst". My main duty is monitoring live call center agents, making schedules, creating reports, etc. Can anyone tell me what could be my NOC code?

Thank you
Search the database with keywords of job responsibilities. Select a NOC and then come back and ask if it is the correct code.
 
It seems the code is 62023. But i am not 100% sure. Under 62023 they have 2 option, one for financial call center and other for regular or tech call centers. I am working in a tech call center. But i am not sure about the code.
 
It seems the code is 62023. But i am not 100% sure. Under 62023 they have 2 option, one for financial call center and other for regular or tech call centers. I am working in a tech call center. But i am not sure about the code.
You want your duties/responsibilities not title to match the NOC (70%).