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NOC code for Customer Service Specialist in technical wholesale

birwin91

Star Member
Jan 20, 2020
123
104
Hi All,

I'm a bit panicked and need some help. I have been working as a Customer Service Specialist in a technical wholesale distribution company (Univar Solutions in Canada) for the past year and a half. They distribute chemicals, pharmaceuticals and bulk solvent to businesses. I was looking up NOC codes, but the only codes they have under CSR seem to be for retail and finance, which are all grade C and I can't use towards my PR.

Does anyone have any recommendations who may have done this before? The duties do overlap with the grade C Customer Service NOC codes, but it also involves so much more thank what is under these codes.

  • Receive and process customer chemical orders for a set portfolio of businesses in the Oil &Gas and Automotive industries,
  • Develop solutions to customer needs/opportunities over the phone and via email
  • Schedule customer deliveries, and keep customers up to date with their order status.
  • Organise direct bulk (from supplier) and warehouse bulk shipments of solvents to customer towers via tank trucks
  • Build and sustain long-term customer partnerships, working with Sales Pod to supply customers with new material
  • Display effective communication and interpersonal skills
  • Collaborate effectively with team members in Sales, Purchasing, Credit and Operations
  • Resolve problems and non-conformances quickly, enter customer debit and credits, provide customers with BOLs, PODs and Invoices

The only code i could see is 6221 for Technical Sales Specialist in technical wholesale, but the job duties are more under sales?

Has anyone any similar experience?
 
Oct 29, 2020
5
0
Hello

I am also working at Univar Solutions and want to know what is NOC code of Customer Service Specialist?
I want to apply for my PR as well under express entry. I am a masters graduate from the University of Windsor and was interested in knowing the NOC code for the customer service specialist role at Univar
 

Uzairazhar55

Star Member
Jul 14, 2019
85
5
Hi All,

I'm a bit panicked and need some help. I have been working as a Customer Service Specialist in a technical wholesale distribution company (Univar Solutions in Canada) for the past year and a half. They distribute chemicals, pharmaceuticals and bulk solvent to businesses. I was looking up NOC codes, but the only codes they have under CSR seem to be for retail and finance, which are all grade C and I can't use towards my PR.

Does anyone have any recommendations who may have done this before? The duties do overlap with the grade C Customer Service NOC codes, but it also involves so much more thank what is under these codes.

  • Receive and process customer chemical orders for a set portfolio of businesses in the Oil &Gas and Automotive industries,
  • Develop solutions to customer needs/opportunities over the phone and via email
  • Schedule customer deliveries, and keep customers up to date with their order status.
  • Organise direct bulk (from supplier) and warehouse bulk shipments of solvents to customer towers via tank trucks
  • Build and sustain long-term customer partnerships, working with Sales Pod to supply customers with new material
  • Display effective communication and interpersonal skills
  • Collaborate effectively with team members in Sales, Purchasing, Credit and Operations
  • Resolve problems and non-conformances quickly, enter customer debit and credits, provide customers with BOLs, PODs and Invoices

The only code i could see is 6221 for Technical Sales Specialist in technical wholesale, but the job duties are more under sales?

Has anyone any similar experience?
Hi there,
so what NOC code did you go with? 6221?
 

Abdul44

Newbie
Mar 7, 2022
7
0
Hi everyone I was just going through your messages I am also in a similar kind of situtaion did tou guys have any luck in PR