AREER SNAPSHOT
Joined Huawei Telecommunication as a GET in July 2008.
Worked as a system administrator for the OSS tools for fault management, service desk management and performance management
Worked on OSS deployment in RNOC Gurgaon (India) for the Aircel, Tata, Videocon and Etisalat.
Process implementation in RNOC
Played key role in the Huawei audit certification in India NOC
Worked on Vodafone Ghana project for the OSS tools Survey, Maintenance and Improvement plan. Integrated the Remedy with the Huawei SDM tool i.e. MOS7100. Given OSS tools support to other west African countries including Vodafone GHANA OSS tools support providing the support for Team Management, Communication Management, Risk Management, Technical issue handling, RCA management for the technical issues in the tools, Training to the front office & BO about the usage of OSS tools in the NOC with its benefit after the implementation & Capacity planning report for the current system and predicting the up gradation plan if it is required.
3.7 years experience of manage services of Airtel Nigeria handling & managing Entire FCAPS including latest tools for MAI. Operation Intelligence & UniB platform.
Successfully completed integration of Ericsson OSS RC 13 & SO-EM EMS in Huawei OSS tool to make successful multi vendor environment.
At present managing team of 4 resources working on FCAPS
PROFESSIONAL EXPERIENCE
From: September 2011 to: Till Date
Designation: OSS Assistant
Company Name: Huawei Technologies Nigeria Pvt Ltd.
Company Description: Huawei was established in Nigeria in 1999, with more than 50% of its employees being local. Now the company has a leading position in the Nigerian telecommunications market. Huawei cooperates with major GSM operators in Nigeria and is MTN's strategic partner and V-mobile's mainstream equipment vendor. Huawei introduced Next Generation telecommunications technology to Nigeria in November 2004.As part of a US$200 million partnership agreement with Nigeria's Ministry of Communication, Huawei deployed CDMA450 wireless technology across Nigeria. While China Development Bank will provide Nigeria with a loan of US$200 million for this project, Huawei has committed an additional US$20 million intended for manufacturing investment. In 2004, Huawei migrated Starcomms' IN and SMS system, which enabled Starcomms to grow its subscribers' base from less than 80, 000 to 200,000, an increase of more than 200%
JOB RESPONSIBILITY
Work Force management implementation and administration under the synergy model for Nigeria including Airtel,MTN Wimax ,Rural & Etisalat.
Representing Western Africa RNOC to the new customer.
Working under Synergy model supporting multivendor Environment.
Managing more than 200 users in Back office using Citrix Environment including troubleshooting the Citrix & doing regular health checkups.
Working as system administrator managing alarm monitoring tool i.e. MOS5100 includes adding new nodes from M2000, N2000, and T2000 & U2000 to MOS5100 for alarm monitoring. Handling database for the MOS5100
Managing MAI analysis tool including operation intelligence & UniB reporting tools.
Providing OSS tools support to other west African countries including the OSS tools support providing the support for Team Management , Communication Management, Risk Management ,Technical issue handling & Capacity planning report for the current system and predicting the up gradation plan if it is required.
Provided OSS tools and processes training to the RNOC front office engineers.
Creating and maintaining user accounts for the front office for MOS5100.
3rd party integration in MOS5100 like ALU/NEC
Health checkup & Preventative Management
Adding New EMS time to time
Basic troubleshooting & Installation
Customer Interface for tools Implementation
Installing of OS Windows Server 2003 and SUSE Linux
Coordination with the solution engineer-manager to understand the solution to be offer.
Coordinated with Huawei Installation team for installation and initial system start-up and configuration
Coordinating and updating project manager with current status of the deployment
Installation of the OSS software
Installation and configuration of Database Server
Coordination with BSS, circle engineers for integration of respective products with OSS
Configuration of Backup procedure to initiate the process of auto recovery
Taking the full system backup once the system is up and running
Installing and configuration of End user accounts
Troubleshooting and fault rectification in the OSS system
Documentation according to project procedures and process
From: July 2008 to: July 2011
Designation: GET & OSS ENGINEER
Company Name: Huawei Telecommunication India Pvt. Ltd.
JOB RESPONSIBILITY
Working as system administrator managing alarm monitoring tool i.e. MOS5100 includes adding new nodes from M2000, N2000, and T2000 & U2000 to MOS5100 for alarm monitoring. Handling database for the MOS5100
Creating and maintaining user accounts for the front office for MOS5100.
3rd party integration in MOS5100 like ALU/NEC
Health checkup & Preventative Management
Adding New EMS time to time
Basic troubleshooting & Installation
Customer Interface for tools Implementation
Installing of OS Windows Server 2003 and SUSE Linux
Coordination with the solution engineer-manager to understand the solution to be offer.
Coordinated with Huawei Installation team for installation and initial system start-up and configuration
Coordinating and updating project manager with current status of the deployment
Installation of the OSS software
Installation and configuration of Database Server
Coordination with BSS, circle engineers for integration of respective products with OSS
Configuration of Backup procedure to initiate the process of auto recovery
Taking the full system backup once the system is up and running
Installing and configuration of End user accounts
Troubleshooting and fault rectification in the OSS system
Documentation according to project procedures and process
EDUCATION
B.E in Computer Science with first division (61%) From Dronacharya College of engineering Gurgaon.
Diploma In Information Technology in Year 2005 scoring 61.13% marks from CR Polytechnic Rohtak.
Class X from CBSE Board in Year 2000.
