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sssp

Star Member
Oct 1, 2014
85
5
[size=10pt][size=10pt][size=10pt][size=10pt][size=10pt][size=10pt][size=10pt][size=10pt]Hi friends,

Am may 12th applicant and received my PER on aug 19th.

On ECAS only one line update "we have received your application......"

Is there any one else from Delhi VO who got the second line update on ECAS ? Or received MR ?
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Hi,

Do you think these duties are ok for a System Admin?

• Troubleshoot and Administer end user’s network account on the servers to ensure proper authentication and authorization.
• Work on tickets that were escalated by the first level support at the call center and provide problem solving solutions and/or work around.
• Perform Root Cause Analysis to ensure effective resolution by making changes on the server administration consoles and avoid re-occurrence of the issue.
• Follow up on pending tickets to ensure proper issue resolution and closure.
• Adhere to service level agreement (SLA) by closely monitoring the metrics indicating levels of service thereby ensuring high availability.