Dear:
I need to know whether following job duties match with NOC 2171.
1. Confer with users to understand the business needs and to assist in defining system scopes.
2. Analyzing software application defects reported by business units and conduct detailed root cause analysis for further improvement"
3. Responsible for implementing and integrating software solutions and bug fixation patches as well as provide support on live projects.
4. Responsible for preparing and ensuring business continuity plan and assist to align with changeable business needs.
5. Confer with business units and/or technical teams to investigate and implement prevention strategies for user identified problems.
6. Communicate with vendors for problem management, assist in resolving problems as well as ensure deliverables from vendors.
7. Other duties:
a. Prepare support documentation, defect analysis report to enrich known-error database.
b. Provide training to business units and assist in conducting User Acceptance Test (UAT).
c. Act as a subject matter expert for assigned software application and its domain.
d. Meet service level agreement and routine health checkup of the system.
I need to know whether following job duties match with NOC 2171.
1. Confer with users to understand the business needs and to assist in defining system scopes.
2. Analyzing software application defects reported by business units and conduct detailed root cause analysis for further improvement"
3. Responsible for implementing and integrating software solutions and bug fixation patches as well as provide support on live projects.
4. Responsible for preparing and ensuring business continuity plan and assist to align with changeable business needs.
5. Confer with business units and/or technical teams to investigate and implement prevention strategies for user identified problems.
6. Communicate with vendors for problem management, assist in resolving problems as well as ensure deliverables from vendors.
7. Other duties:
a. Prepare support documentation, defect analysis report to enrich known-error database.
b. Provide training to business units and assist in conducting User Acceptance Test (UAT).
c. Act as a subject matter expert for assigned software application and its domain.
d. Meet service level agreement and routine health checkup of the system.
